How do I send users an activation reminder?

Stephanie Boukhari
2026-03-31T16:28:48Z

Authorised users can check whether an administrator has activated their account and send a reminder from the USERS screen.

1. From the USERS screen, use the dropdown menus to select the relevant account.

2. Locate the user you wish to send a reminder to OR check the EMAIL CONFIRMATION column - any users who have not yet activated their account will have a status of Denied.

3. Click the Resend email button to the right - this will send an instant email reminder.