Centtrip Cards

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Centtrip Cards

cardsecure paymentauthentication +2
March 31st, 2026 654 Views 0 Likes

What is 3D secure?

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authentication transaction
March 31st, 2026 588 Views 0 Likes

Where can I find the password required to authenticate my online transaction?

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March 31st, 2026 358 Views 0 Likes

Am I authorised to order Centtrip cards?

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expense allocation project reporting +2
March 31st, 2026 449 Views 0 Likes

Can I auto allocate expenses to a project and run project statements?

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March 31st, 2026 382 Views 0 Likes

Can I change the base currency on my existing multi-currency card?

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March 31st, 2026 337 Views 0 Likes

Can I highlight transactions that include VAT?

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March 31st, 2026 356 Views 0 Likes

Can I order spare or emergency cards?

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pin card access
March 31st, 2026 655 Views 0 Likes

How can I get a PIN reminder for my card?

You can view your PIN securely within the Centtrip app

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activate centtrip
March 31st, 2026 973 Views 0 Likes

How do I activate my Centtrip card?

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card switching
March 31st, 2026 279 Views 0 Likes

How can I switch between my Centtrip cards in the app?

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billing address
March 31st, 2026 348 Views 0 Likes

How can I check my card billing address for online transactions?

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March 31st, 2026 539 Views 0 Likes

How can I export a list of my current Centtrip cards to review?

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report generation card expiration
March 31st, 2026 396 Views 0 Likes

How can I view a list of my expiring cards?

You can check your card expiry date(s) within your Centtrip account.

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March 31st, 2026 543 Views 0 Likes

How do cardholders record cash transactions?

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March 31st, 2026 367 Views 0 Likes

How can I track and manage cash expenditure as an Administrator?

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transaction delay pending status
March 31st, 2026 346 Views 0 Likes

Why is my transaction pending?

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declined transaction
March 31st, 2026 388 Views 0 Likes

Why was my card transaction declined?

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transaction status
March 31st, 2026 441 Views 0 Likes

Why is my transaction pending?

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March 31st, 2026 300 Views 0 Likes

Will I earn interest on my Centtrip account or card balance?

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March 31st, 2026 446 Views 0 Likes

Where can I find out more about the Centtrip card?

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card wallet
March 31st, 2026 469 Views 0 Likes

How do I add my card to my mobile wallet?

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authorized activation card activation
March 31st, 2026 413 Views 0 Likes

How do I activate a card on behalf of the cardholder?

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transaction dispute
March 31st, 2026 602 Views 0 Likes

How do I complete the transaction dispute form?

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expense integration
March 31st, 2026 434 Views 0 Likes

How do I set up my expense data feeds to Xero?

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data feeds
March 31st, 2026 380 Views 0 Likes

How do I set up statement data feeds to Xero?

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centtrip xero
March 31st, 2026 340 Views 0 Likes

How do I change the Xero organisation that my Centtrip account is connected to?

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centtrip xero
March 31st, 2026 318 Views 0 Likes

How do I change the Xero organisation that my Centtrip account is connected to?

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expenses transfer
March 31st, 2026 323 Views 0 Likes

Why are my expenses not being transferred to Xero correctly?

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quickbooks issues expense transfer
March 31st, 2026 425 Views 0 Likes

Why are my expenses not being transferred to QuickBooks correctly?

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March 31st, 2026 380 Views 0 Likes

How do I export reports from Centtrip?

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March 31st, 2026 537 Views 0 Likes

How do I view closed or expired cards in my account?

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March 31st, 2026 323 Views 0 Likes

How do I view cardholder expenses which are ready to reconcile?

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March 31st, 2026 500 Views 0 Likes

How do I create Corporate Labels in batch?

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March 31st, 2026 0 Likes

Why are my expenses not being transferred to QuickBooks correctly?

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March 31st, 2026 353 Views 0 Likes

Why are my expenses not being transferred to Xero correctly?

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March 31st, 2026 370 Views 0 Likes

Why are my receipts not being transferred to Xero?

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card issue payment problem
March 26th, 2026 402 Views 0 Likes

My card doesn't seem to be working, what should I do?

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card fees usage charges
March 31st, 2026 347 Views 0 Likes

What are the standard card usage fees?

Discover typical fees associated with card usage, including transaction charges, foreign exchange fees, and annual costs.

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lost card stolen card
March 31st, 2026 333 Views 0 Likes

My card has been lost or stolen, what should I do?

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delivery fees shipping
March 31st, 2026 634 Views 1 Likes

What are the courier fees for card orders?

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card issues
March 31st, 2026 848 Views 0 Likes

My card doesn't seem to be working - can you help?

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March 31st, 2026 357 Views 0 Likes

What does the card status "issued not active" mean?

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March 31st, 2026 403 Views 0 Likes

Is Centtrip Mastercard a debit or credit card?

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March 31st, 2026 327 Views 0 Likes

What can I do to keep my Centtrip card secure?

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March 31st, 2026 345 Views 0 Likes

What can I do to keep my Centtrip account and cards secure?

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March 31st, 2026 324 Views 0 Likes

What currencies can I hold and spend on my Centtrip card?

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March 31st, 2026 342 Views 0 Likes

How do I give a user permission to order Centtrip cards?

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balance withdraw
March 31st, 2026 365 Views 0 Likes

How do I remove any outstanding funds from my account and cards?

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March 31st, 2026 475 Views 0 Likes

How do I enable Corporate Labels in the app?

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transaction confirmation signature
March 31st, 2026 360 Views 0 Likes

Why am I being asked to sign for card transactions?

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delivery arrival
March 31st, 2026 468 Views 0 Likes

How long will it take for my Centtrip cards to arrive?

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integration api
March 31st, 2026 545 Views 0 Likes

What are the API integration environments and base URLs?

Discover key API integration environments and essential base URLs to streamline your development process.

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March 31st, 2026 528 Views 0 Likes

Where can i find information on API integration response envelopes?

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March 31st, 2026 495 Views 0 Likes

Where can I find information on API integration error handling?

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March 31st, 2026 501 Views 0 Likes

Where can I find best practice and tips on setting up my API integration?

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March 31st, 2026 529 Views 0 Likes

Where can I see an example API integration workflow?

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centtrip types card options
March 31st, 2026 447 Views 0 Likes

What card types are available with my Centtrip account?

Depending on your platform, there are different card types available to suit your requirements and preferences. The Centtrip Global platform offers the widest range of card options.

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March 31st, 2026 665 Views 0 Likes

Where can I find the cardholder ID?

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log in access
March 31st, 2026 662 Views 0 Likes

How do I sign into the app?

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March 31st, 2026 318 Views 0 Likes

How do I save custom views when managing expenses?

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March 31st, 2026 326 Views 0 Likes

What is an 'Alternative Value' for a Corporate Label in Expense Management?

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March 31st, 2026 355 Views 0 Likes

Where can I find out more about the Centtrip and DeepBlue integration?

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card limit card capacity
March 31st, 2026 421 Views 0 Likes

How many cards can I have?

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March 31st, 2026 367 Views 0 Likes

How do I update to the latest version of the Centtrip app?

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card acceptance card usability
March 31st, 2026 444 Views 0 Likes

Where can I use my card?

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cancel card block card
March 31st, 2026 604 Views 0 Likes

How do I close a Centtrip card?

Authorised administrators can close cards within their account, from the card management screen.

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delegate transfer
March 31st, 2026 425 Views 0 Likes

How do I reassign a card to a different user?

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modify permissions
March 31st, 2026 427 Views 0 Likes

How do I edit a cardholder's limits and permissions?

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shared funds cards +1
March 31st, 2026 450 Views 0 Likes

What does it mean if a card spends from a shared balance?

Shared balance cards spend directly from the operating account balance. These cards are only available on our Centtrip Global platform

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balance spend
March 31st, 2026 389 Views 0 Likes

What is the difference between my 'Card Balance' and my 'Remaining Available Spend'?

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digital cards virtual payments
March 31st, 2026 580 Views 0 Likes

What are virtual cards and how do I use them?

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centtrip order cards
March 31st, 2026 1290 Views 2 Likes

How do I order Centtrip cards?

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card details
March 31st, 2026 419 Views 0 Likes

How do I view my virtual or physical card details within the app?

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balance limits
March 31st, 2026 568 Views 0 Likes

How can I check my card balance and limits?

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card security card management
March 31st, 2026 370 Views 0 Likes

How do I lock and unlock my card?

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transaction history card activity
March 31st, 2026 309 Views 0 Likes

How do I view my card transactions?

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card verification eea usa distinction
March 31st, 2026 307 Views 0 Likes

How can I tell whether I have an EEA or USA issued card?

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update information
March 31st, 2026 532 Views 0 Likes

How can I update a cardholder's date of birth and mobile number?

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pending transactions
March 31st, 2026 379 Views 0 Likes

How do I view pending card transactions in the app?

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transaction currency
March 31st, 2026 343 Views 0 Likes

How do I view my card transactions for another currency in the app?

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centtrip registered number
March 31st, 2026 416 Views 0 Likes

How do I check the mobile number registered to my Centtrip card?

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centtrip app functions
March 31st, 2026 574 Views 0 Likes

What can I do with the Centtrip app?

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transaction viewing
March 31st, 2026 846 Views 0 Likes

How do I view my Centtrip transactions?

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card order form validation
March 31st, 2026 458 Views 0 Likes

What are the validation requirements for completing my card order form?

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top up card load
March 31st, 2026 955 Views 0 Likes

How do I load or unload card funds?

You can transfer funds between your account and prepaid card(s) in seconds.

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tap payment
March 31st, 2026 325 Views 0 Likes

Can I use my card to make contactless payments?

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limit increase card enhancement
March 31st, 2026 357 Views 0 Likes

How can I increase my account or card limits?

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secure deactivate
March 31st, 2026 660 Views 0 Likes

How do I lock or unlock a card?

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reassign transfer
March 31st, 2026 676 Views 0 Likes

How do I reassign a spare card to a named user?

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deallocate unspent
March 31st, 2026 507 Views 0 Likes

How do I remove unused card funds?

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centtrip renewal
March 31st, 2026 370 Views 0 Likes

My Centtrip card has expired or expires soon, how can I renew it?

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identity theft fraud +1
April 23rd, 2026 207 Views 0 Likes

How do I report and stop a fraudulent account or card created using my name?

Please contact Centtrip immediately by calling +44 (0)20 3735 1735 or emailing help@centtrip.com

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